LibreTime services (and other ways to sustain the project)

[gusaus]

With the LibreTime collective set up, the maintainers could run a bounty program or provide a way for folks/orgs to sponsor features.

While paid services could also be offered on the collective, there seems to be consensus around keeping that separate. That said, it might be nice to compile a list of service providers (companies or individuals) that we could reference on the LibreTime website or wiki at some point.

If it sounds like a good idea, should folks just list out what they can provide in this discussion?

[gusaus]

This article about CiviCRM may provide some inspiration and guidance with regards to how we can sustain the LibreTime project and a core team.

These are some of the CiviCRM sustainability initiatives:

• Make It Happen (MIH) - campaigns to get or support new features that you’d like to see into the project but which hasn’t been included within core development
• Support for bug fixes - funding priority bug fixes
• Paid Issue Queue - letting people with the money jump the queue and get the fixes they needed into project
• Hire the Core Team - to develop the features for your next project (providing that it was inline with our wider objectives).
• Partner Program - for service providers that wanted to financially support the project
• Member Program - for end users that wanted to do the same.

Aside from hiring the core team, we probably could run similar initiatives by leveraging the LibreTime collective and Open Collective API.

Curious to get some thoughts from the LibreTime team and other stakeholders. Would these types of initiatives work for this project?

[gusaus]

@gusaus

Paid Issue Queue - letting people with the money jump the queue and get the fixes they needed into project

This could be a tool for providing priority support for backers and sponsors Open Collective Bot · GitHub Marketplace · GitHub

We could also enable a sponsor button on GitHub - libretime/libretime: LibreTime: Radio Broadcast & Automation Platform linking out to the Open Collective and even a maintainers Patreon account
Displaying a sponsor button in your repository - GitHub Docs

[gusaus]

@gusaus

Aside from hiring the core team, we probably could run similar initiatives by leveraging the LibreTime collective and Open Collective API.

In addition to sustainability initiatives provided by LibreTime, we could dust off and actually use Open Producer collective (hosted by Open Media Foundation, 501c3) to provide any of the above for LibreTime and other OSS projects in this space.

Please join #openproducer channel in Open Collective Slack if you’d like to collaborate or partner up!

[gusaus]

Open Collective just relaunched their bounty program. This is the basic way it works -

• Bounty contributors first comment on the issue they’re interested in, to ask a core contributor to assign them to it. This ensures that multiple people aren’t unknowingly working on the same bounty simultaneously, and gives our core team the chance to check everything’s in order.
• Set a time limit based on the complexity of the issue, so that if an initial bounty contributor doesn’t deliver it can be opened up to others
• Contributors must complete a simple issue before moving on to one more complex. This helps assess skill level and avoid frustration and lost time.
• Complex issues don’t really work as bounties, because they usually require a lot of back and forth and are hard to scope accurately in advance. drop them in favor of larger issues split into small bounties.
• Use a “bounty candidate” label so other team members could bring potential bounty issues to the attention of the core dev team and they could be assessed for suitability.
• Make sure bounty issues are fully specced out and don’t require more design before starting implementation.

Bounty levels -

• $100 for “minimal complexity issues” (<1 hour average estimated completion time)
• $200 for “simple complexity issues” (~1 or 2 hours average estimated completion time)
• $500 for “medium complexity issues” (~1 day average estimated completion time)

To facilitate this, they came up with the Contributor Ladder:

First Time Contributors

• Have access to minimal or simple complexity issues
• Contributors are not part of the Open Collective GitHub organization
• Fork our projects on GitHub and push changes on their forks
• Should comment on bounty issues to get assigned (limited to one at a time)

Contributors (at least 1 completed issue)

• They get added to the Open Collective GitHub organization
• Can assign themselves bounty issues (limited to one at a time)
• Have access to minimal, simple or medium complexity issues

Recurring Contributors (3 or more completed issues)

• Added to the “Recurring Contributors” group on the Open Collective GitHub organization
• Can assign themselves bounty issues (limited to two at a time)
• Have access to minimal, simple or medium complexity issues

Confirmed Contributors (3 completed issues including at least 2 with medium complexity)

• Added to the “Confirmed Contributors” group on the Open Collective GitHub organization
• Become candidates to work on complex issues or projects on a negotiable per-project or hourly rate

Could something like this work for LibreTime?

We’d obviously need a budget to provide bounties, but incorporating some of the sustainability initiatives listed above could provide a way to do that.

What does everybody think?

[robbt]

I’d be open to the idea but it would depend upon us having more $ flowing into our project than we have currently available. Most of the things we need to accomplish are on the higher complexity range and even small contributions can be tricky because the frameworks we are using are so outdated from the point of view of most web developers.

[gusaus]

@robbt

I’d be open to the idea but it would depend upon us having more $ flowing into our project than we have currently available.

As mentioned here, I think all this would be in scope with the Open Collective sponsored initiative.

@robbt

Most of the things we need to accomplish are on the higher complexity range and even small contributions can be tricky because the frameworks we are using are so outdated from the point of view of most web developers.

Sounds like you’re making a good case for setting a budget goal that would enable maintainers to spend more time on the project.

[gusaus]

What if we incorporated similar sections for services, support, membership, etc. into Libretime.org? Think that would be the best way to funnel in users and contributors.

[paddatrapper]

I think support would be a good one, as it doesn’t require us to front money - organisations pay the collective for support, the person who provides it issues the collective an invoice for the amount agreed between them and us.

The bug bounties would require us to have the funds to pay the developers for the issues, while eventually I would love to do that, we currently do not have the means to do so. Initially I think we should have a support tier where companies can pay a monthly donation and receive X number of hours a month in support. It would require probably 2 people to commit to being the support personnel (I’m happy to be one, but my PHP is lacking, so would be good to have someone who knows the PHP side of things). The project and the people providing support then agree on a hourly rate for that support, which is managed by the collective (the support members submit an invoice and get paid from the contributions made by the companies wanting support)

[gusaus]

@paddatrapper

The bug bounties would require us to have the funds to pay the developers for the issues, while eventually I would love to do that, we currently do not have the means to do so.

What about something like CiviCRM’s Paid Issue Queue where new features and bug fixes may be prioritized by providing direct financial support.

@gusaus

Make It Happen (MIH) - campaigns to get or support new features that you’d like to see into the project but which hasn’t been included within core development

We’re already set up to create campaigns on LibreTime collective. LibreTime API could provide us with an opportunity to define our own process.

@paddatrapper

Initially I think we should have a support tier where companies can pay a monthly donation and receive X number of hours a month in support. It would require probably 2 people to commit to being the support personnel (I’m happy to be one, but my PHP is lacking, so would be good to have someone who knows the PHP side of things). The project and the people providing support then agree on a hourly rate for that support, which is managed by the collective (the support members submit an invoice and get paid from the contributions made by the companies wanting support)

CiviCRM again provides some good source material for types of services and processes. Main decision here is whether or not LibreTime core team is interested or has the capacity to provide client-facing services. Similar to a LibreTime SaaS offering, this might be something core team members could collaborate on through a partner.

It would be great to have some sort of consensus from all maintainers about what LibreTime could provide through the website and collective.

[paddatrapper]

@gusaus

What about something like CiviCRM’s Paid Issue Queue where new features and bug fixes may be prioritized by providing direct financial support.

If there are people with the time and expertise to commit to working on PHP bugs, then this could work.

@gusaus

CiviCRM again provides some good source material for types of services and processes. Main decision here is whether or not LibreTime core team is interested or has the capacity to provide client-facing services. Similar to a LibreTime SaaS offering, this might be something core team members could collaborate on through a partner.

That’s what I based my suggestion on. I would be willing, but it would be through my employer, as that is something we offer already, so they would invoice the collective for the support provided.

[gusaus]

@paddatrapper

it would be through my employer, as that is something we offer already, so they would invoice the collective for the support provided

I think partners offering bespoke or hosted services would deal with clients/customers directly rather than using LibreTime collective as a conduit.

@paddatrapper

Initially I think we should have a support tier where companies can pay a monthly donation and receive X number of hours a month in support. It would require probably 2 people to commit to being the support personnel

Campaigns for specific goals or features would provide stations and other stakeholders a way to influence the roadmap. I think we should circle back to recent discussions about development priorities and reassess what resources (time, skills, funds) are needed to accomplish.

[gusaus]

Bumping over this bit of recent discussion on LibreTime Development Priorities

@robbt

So let’s budget approximately 75,000$ for a full time developer. That breaks down to 6,250$ a month. Let’s pretend every station using LibreTime paid 100$ a month towards development. That’s 62 stations we would need to agree to pay. 75k might be on the high side but it seems like a reasonable wage for someone with enough experience to do this and manage the project. We currently have 1 non profit donating 100 a month so we just need 61 more donors like that.

We should definitely determine a financial goal. I think it should be for all aspects of the project - development, PM, docs, marketing, community, fundraising, etc.

[gusaus]

Following up on some of @robbt’s comments from Any interest in LibreTime available as a SaaS with hosting and support? - #36 by robbt?

@robbt

So as far as I know no stations running LibreTime have expressed interest in paying for support or development. This could be due to a number of reasons. One possibility is the type of stations using LibreTime are happy with it as-is and don’t have any money in their budget to support a project they can download for free. Or perhaps we haven’t been proactive in soliciting donations from users of LibreTime and they would be willing to use money to support the project if they were asked more frequently.

I think more users would pay for services or financially support the project if it was easier and more obvious to do that.

@gusaus

What if we incorporated similar sections for services, support, membership, etc. into Libretime.org? Think that would be the best way to funnel in users and contributors.

What if we followed through with building out Libretime.org?

@robbt

The real question I think is even if we were able to get money from a number of stations is whether this would be a sufficient amount of money to hire developers full-time. I suspect that it would be a rather small amount in the grand scheme of things and nowhere near the amount required to sustain payroll.

I’m not sure we’d want or need to form an entity and hire staff. Funds for contributors (even full-time… just as long as they’re freelance) can already be routed through Open Source Collective 501(c)(6) fiscal sponsor via LibreTime - Open Collective

@robbt

I suspect that the users of LibreTime would be able to help more if they were to submit testimonials about how LibreTime helps them serve their mission and helped us connect with potential non-profit funders that support development of independent media projects, like those who originally funded the development of Airtime.

One department we are lacking in with comparison to the originators of Airtime is in terms of marketing, promotion and branding. Plus as an organization we are primarily focused on the code which I think is fine and appropriate. We just need to remember what happened to Airtime and how the free & open-source version was more or less abandoned because development was funded almost exclusively by a single entity.

I think probably the most useful thing that we could do rather than trying to make money from hosting would be to reach out to stations that we know are using LibreTime and compile a contact list so that we can get in touch with them regarding new versions, donating to the project in terms of code, word of mouth or promotions.

Again many good marketing and branding ideas we could incorporate into a new LibreTime website. We can do this while keeping the OSS project separate by incorporating some of the models CiviCRM is using to sustain.

Should we create an issue and/or repo in LibreTime · GitHub to work out the details?

[gusaus]

Following up on some related discussion in LibreTime chat https://chat.libretime.org/libretime/pl/arjt8dmjtpyx7cd1frt7karpsy

From @robbt

Also had another question from a user as to whether I would implement certain features for pay, I said I’d rather things go through OpenCollective for transparency but we need to hash out how we can do a bug bounty type program where people dedicate money towards development of certain functionality and we split the money amongst the developers. Not sure if there is any sort of escrow type of thing where people can pledge money but aren’t charged until after the feature is completed. I’ll also open an issue for Github sponsor.

We can use Open Collective to do something similar to CiviCRM Make it Happen campaigns (one of the examples discussed in this post).

@gusaus

Make It Happen (MIH) - campaigns to get or support new features that you’d like to see into the project but which hasn’t been included within core development

There’s a good bit in their detailed process we could incorporate to fund large pieces of needed functionality Make It Happen · Wiki · Community / Sustainability · GitLab

Similar to CiviCRM, we can already refund or reassign donations with Open Collective https://docs.opencollective.com/help/v/master/hosts/refunds

Another benefit of Open Collective is there are several ways to pool/allocate funds between projects and contributors.

I think the following would be good candidates for this type of campaign -

• LibreTime API - Planning out an API
• Sticky audio player - https://github.com/OpenProducer/openproducer-platform/issues/16
• LibreTime / Radio Station plugin integration -https://github.com/OpenProducer/openproducer-platform/issues/18

Because these projects already overlap we could probably have the same PM lead each campaign - also have the same people focus on marketing, fundraising, and other roles that are needed to make campaigns like this happen.

If OpenProducer coordinated these campaigns on it’s collective, those working directly on the projects (dev, docs, etc.) could invoice against that collective or funds could be transferred to LibreTime collecive.

We probably should hash out this process in Github, but we have all the ingredients to make it happen.

[gusaus]

This page on the OBS site might provide some inspiration with regards to how Open Collective could be incorporated into the contribute or sponsor page.
https://obsproject.com/contribute

With a new libretime.org in the works, we should see if we could incorporate this and some of these ideas discussed in this thread.

[gusaus]

With regards to using platforms like Github sponsors, Open Collective, and Patreon as tools to sustain LibreTime, we might want to take a look at OBS as a model -

Contributing to the OBS Project Contribute | OBS

Thank you for your interest in supporting our work!

Open Broadcaster Software is an open source project freely available under the GPL and developed by a dedicated team of passionate individuals. Your contributions help support our developers and fund equipment purchases for easier testing and development. They also go towards software licenses and other project expenses such as website and server hosting.

It’s important to us that OBS is available free without advertisements and your contributions make that possible!

If you’re a developer looking to get involved with the project directly please view our contributing guidelines on GitHub or visit our Community Discord.

Recurring Contributions

I like how they differentiate between Open Collective and Patreon

Open Collective - https://opencollective.com/obsproject/contribute

Open Collective contributions go to a communal fund used to support core members of the OBS developer community. The usage of these funds is transparent and publicly visible.

Companies that sponsor the OBS Project on Open Collective will be featured on this page, and Gold/Diamond/Premiere sponsors will be featured on the home page.

If your business or content channel relies on Open Broadcaster Software as part of your source of income, we recommend sponsoring the OBS Project.

and Patreon - Lain Bailey | Patreon

Hugh “Jim” Bailey is OBS Projects full-time lead developer and project maintainer. You can support his work directly by contributing on Patreon.

Patrons at the $50 tier and above are listed on this page as a thank you for their support.

If you’re a creator or individual that relies on Open Broadcaster Software as part of your source of income, we recommend sponsoring Jim.

Some things to consider for LibreTime

What if we could incorporate some of those elements -

• similar ‘contribute’ page on https://libretime.org/ - Contribute | OBS
• create a similar call to action where the recurring donations and sponsors are simply to sustain the project and core members. There’s no need to detail exactly how funds will be used. Something like the OBS call to action should suffice “Your contributions help support our developers and fund equipment purchases for easier testing and development. They also go towards software licenses and other project expenses such as website and server hosting.”
• Open Collective (LibreTime - Open Collective) - create tiers / benefits similar to https://opencollective.com/obsproject/contribute
• Patreon (would it make sense to create a Patreon for LibreTime?) - if yes, we could create tiers / benefits similar to Lain Bailey | Patreon
• GitHub sponsors (shouldn’t LibreTime signup? GitHub Sponsors · GitHub) - if that happens, maybe have tiers that match both your Open Collective and Patreon?

Finally, while the governance and spending plan will be helpful, I’m not sure it needs to be formalized before tightening up our fundraising messaging.

[paddatrapper]

I dislike Patreon because (a) it is closed source and (b) it charges large fees on contributions. I don’t think it is a good idea to split ourselves across multiple funding platforms. We have the GitHub CTA linked to the OpenCollective, which I think is a good way of getting all the funds in one place that is open and transparent.

There is a link from the website to OpenCollective, but I agree that it could become a standalone page with more fluff around it. Tiers could be helpful, I’m happy to create them if people come up with what they should be and what benefits they have.

[gusaus]

@paddatrapper

I dislike Patreon because (a) it is closed source and (b) it charges large fees on contributions.

Reason I mentioned Patreon was that related projects like AzuraCast, Radio Station plugin and OBS are using both. Maybe that’s mainly because they were using before Open Collective existed.

We have the GitHub CTA linked to the OpenCollective, which I think is a good way of getting all the funds in one place that is open and transparent.

Agreed - but we could make it more seamless by providing ways to back and sponsor directly on Github. Don’t think there’s any harm in setting this up - https://docs.opencollective.com/help/collectives/github-sponsors

There is a link from the website to OpenCollective, but I agree that it could become a standalone page with more fluff around it. Tiers could be helpful, I’m happy to create them if people come up with what they should be and what benefits they have.

How about we start a draft using OBS as a model? LibreTime services (and other ways to sustain the project) - #17 by gusaus

Ben, who helps w/ these types of activities for OBS, recently joined #openproducer in https://slack.opencollective.com/ and is providing some great feedback.

I’d recommend that Slack and channel to whoever is working on (or interested in) sustaining LibreTime.