How to ask for help?

To ask for help, you need to provide as much information about your setup and the problem you are facing. This will greatly reduce the time required to provide you with help.

Some useful links:

Here is a template we require you to fill when asking for help, copy paste it into your new topic and fill out the missing data:


Describe the problem
A clear and concise description of what the problem is.

To reproduce
Steps to reproduce the behavior.

  1. Go to …
  2. Click on …
  3. Scroll down to …
  4. See error

Expected behavior
A clear and concise description of what you expected to happen.

Relevant log output or error messages
Please copy and paste any relevant log output or error messages. To help you gather relevant logs, please read the troubleshooting documentation.

LibreTime version
The version of LibreTime your are running. You can find the LibreTime version on the Settings > Status page.

LibreTime version: (e.g. 3.0.0-beta.1 or main-c9bc3a12987e74e0980fc8adcc4702d9f8ad4249)

Installation method and OS / Environment
The method used to install and the operating system / environment your installation is running on.

Operating system: (e.g. Ubuntu Focal or Debian Bullseye)
Method: (e.g. Installer script or Docker compose)


Thanks !