# /systemstatus - An error as occurred

**URL:** <https://discourse.libretime.org/t/systemstatus-an-error-as-occurred/781>\
**Category:** Get Help\
**Created:** [January 30, 2021, 5:58pm UTC](https://discourse.libretime.org/t/systemstatus-an-error-as-occurred/781 "2021-01-30T17:58:55Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![0d0acre](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.libretime.org/0d0acre/32/432_2.png) [@0d0acre](https://discourse.libretime.org/u/0d0acre)\
**Post date:** [January 30, 2021, 5:58pm UTC](https://discourse.libretime.org/t/systemstatus-an-error-as-occurred/781/1 "2021-01-30T17:58:55Z")

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I can’t access from the interface the “Status” page, how can i correct this error?  
Also i cannot succesfully upload files. They are correctly uploaded inside the organize folder but interfaces returns an error. Thanks for any response in advance!

On pypo.log i found this:  
`amqp.exceptions.AccessRefused: (0, 0): (403) ACCESS_REFUSED - Login was refused using authentication mechanism AMQPLAIN. For details see the broker logfile.`

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**Author:** ![hairmare](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.libretime.org/hairmare/32/38_2.png) [@hairmare](https://discourse.libretime.org/u/hairmare)\
**Post date:** [February 18, 2021, 2:12pm UTC](https://discourse.libretime.org/t/systemstatus-an-error-as-occurred/781/2 "2021-02-18T14:12:47Z")

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check if the rabbitmq password in airtime.conf works via rabbitmqctl? most likely it’s not using the right password

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**Author:** ![0d0acre](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.libretime.org/0d0acre/32/432_2.png) [@0d0acre](https://discourse.libretime.org/u/0d0acre)\
**Post date:** [February 25, 2021, 2:49pm UTC](https://discourse.libretime.org/t/systemstatus-an-error-as-occurred/781/3 "2021-02-25T14:49:01Z")

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Yeah, that was the issue, thanks for the answer!  
Now how can I close this?