# Pending Import - forever

**URL:** <https://discourse.libretime.org/t/pending-import-forever/1458>\
**Category:** Get Help\
**Created:** [April 13, 2023, 2:01am UTC](https://discourse.libretime.org/t/pending-import-forever/1458 "2023-04-13T02:01:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![pedulla](https://avatars.discourse-cdn.com/v4/letter/p/51bf81/32.png) [@pedulla](https://discourse.libretime.org/u/pedulla)\
**Post date:** [April 13, 2023, 2:01am UTC](https://discourse.libretime.org/t/pending-import-forever/1458/1 "2023-04-13T02:01:00Z")

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First time install here…  
Yes I realize this subject has been posted as recently as '21 and it points to solutions from '17. I’m guessing those are out of date.  
I’m running Ubuntu Studio 20.04 (not 22.04) keeping inline with the ubuntu requirements.  
Both mp3 and ogg files are just stuck in pending import.  
This distro install liquidsoap v1.4.1

I saw where the version of liquidsoap might be an issue.  
Is that still the case?  
Can I just use apt to downgrade it?

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**Author:** ![joola](https://avatars.discourse-cdn.com/v4/letter/j/cab0a1/32.png) [@joola](https://discourse.libretime.org/u/joola)\
**Post date:** [April 14, 2023, 9:54am UTC](https://discourse.libretime.org/t/pending-import-forever/1458/2 "2023-04-14T09:54:35Z")

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Hi,

Could you provide more details/logs/links ?

> [@How to ask for help?](https://discourse.libretime.org/t/how-to-ask-for-help/1330):
>
> To ask for help, you need to provide as much information about your setup and the problem you are facing. This will greatly reduce the time required to provide you with help. Some useful links: [Install documentation](https://libretime.org/docs/admin-manual/setup/install/)[Troubleshooting documentation](https://libretime.org/docs/admin-manual/troubleshooting/). Here is a template we require you to fill when asking for help, copy paste it into your new topic and fill out the missing data: Describe the problem A clear and concise description of what the problem is. To reproduce Steps to reproduce the b…

Jo

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**Author:** ![pedulla](https://avatars.discourse-cdn.com/v4/letter/p/51bf81/32.png) [@pedulla](https://discourse.libretime.org/u/pedulla)\
**Post date:** [April 23, 2023, 12:03am UTC](https://discourse.libretime.org/t/pending-import-forever/1458/3 "2023-04-23T00:03:48Z")

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Yeah, sorry that wasn’t very useful when asking for help.  
From the Status screen:

> LibreTime Version 3.0.2  
> Service Description Status  
> Postgres PDO and PostgreSQL libraries   
> Database Database configuration for LibreTime   
> RabbitMQ RabbitMQ configuration for LibreTime   
> Media Analyzer LibreTime media analyzer service   
> Pypo LibreTime playout service   
> Liquidsoap LibreTime liquidsoap service   
> Celery LibreTime Celery Task service   
> API LibreTime API service   
> Disk Space  
> Disk #1  
> /srv/libretime/  
> 124.5GB of 2014.3GB   
> 6.2% in use  
> All systems green.  
> [Logs Captured](https://pastebin.com/EQwqna4N#) during import.

Just a weekend warrior here trying to help out an NPO. Any help would be appreciated even if you think it’s obvious.

As to reproduce, I’ve tried both drag and drop and the file open dialog.

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**Author:** ![pedulla](https://avatars.discourse-cdn.com/v4/letter/p/51bf81/32.png) [@pedulla](https://discourse.libretime.org/u/pedulla)\
**Post date:** [April 23, 2023, 7:00am UTC](https://discourse.libretime.org/t/pending-import-forever/1458/4 "2023-04-23T07:00:28Z")

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Okay, never mind. It was my web application firewall that was causing the import to fail. Didn’t find out which specific setting, just went from basic profile to none for the import and back when done.

Now it’s on to figuring out how to get my simple icecast stream to work on all platforms… 😕