# Libretime 3.0.0 upgrade - Unable to logon to the web interface

**URL:** <https://discourse.libretime.org/t/libretime-3-0-0-upgrade-unable-to-logon-to-the-web-interface/1375>\
**Category:** Get Help\
**Created:** [December 5, 2022, 5:43pm UTC](https://discourse.libretime.org/t/libretime-3-0-0-upgrade-unable-to-logon-to-the-web-interface/1375 "2022-12-05T17:43:40Z")\
**Posts on this page:** 2\
**Page:** 2

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**Author:** ![Orogonalsoulbwoy](https://avatars.discourse-cdn.com/v4/letter/o/8baadc/32.png) [@Orogonalsoulbwoy](https://discourse.libretime.org/u/Orogonalsoulbwoy)\
**Post date:** [December 26, 2022, 4:29pm UTC](https://discourse.libretime.org/t/libretime-3-0-0-upgrade-unable-to-logon-to-the-web-interface/1375/22 "2022-12-26T16:29:47Z")

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Hi Joola,

Seasonal greetings and thanks for the steer.

Really appreciate your help!

Regards…

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**Author:** ![Orogonalsoulbwoy](https://avatars.discourse-cdn.com/v4/letter/o/8baadc/32.png) [@Orogonalsoulbwoy](https://discourse.libretime.org/u/Orogonalsoulbwoy)\
**Post date:** [December 27, 2022, 6:58pm UTC](https://discourse.libretime.org/t/libretime-3-0-0-upgrade-unable-to-logon-to-the-web-interface/1375/23 "2022-12-27T18:58:26Z")

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Hi Joola,

The issue appears to have been resolved by changing the RabbitMQ user password; which in turn authenticated user access.

One final question … How do I close this ticket?

Regards…

[Previous page](https://discourse.libretime.org/t/libretime-3-0-0-upgrade-unable-to-logon-to-the-web-interface/1375.md?page=1)